Urgent Care · Case Study

Urgent care chain lifts collections per visit by 22%

+22% per visit

Challenge

Underpayments, inconsistent E/M leveling.

Solution

Documentation training + payer underpayment audits.

Results

  • +22% collections per visit
  • Underpayment recoveries $640K
  • Visit-to-cash cycle 11 days

"They found money we didn't know we were leaving on the table."

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